About Us
At Virtual Assistant Service Call Center, we specialize in delivering reliable, efficient, and industry-focused dispatch and call center solutions for taxi companies, limousine services, towing businesses, and NEMT (Non-Emergency Medical Transportation) providers. Our mission is simple: to become a seamless extension of your operations, ensuring every call is answered, every trip is handled professionally, and every customer experience reflects the highest standards of your brand.
Our Company
Best Call Center Service For Your Business
Our dispatch professionals are trained to handle calls with clarity, speed, and professionalism, ensuring that your customers feel heard and supported at every interaction. Whether it’s booking a ride, coordinating a tow, or scheduling a medical transport, we handle each request with precision and care.
Our Vision
Our vision is to become a trusted global leader in virtual dispatch and transportation support services. We strive to set the standard for reliability, responsiveness, and industry-specific expertise in taxi, limousine, towing, and NEMT dispatch operations. Through continuous improvement, innovation, and long-term partnerships, we envision helping transportation businesses grow, scale, and succeed.
while becoming the invisible backbone that keeps their operations moving smoothly.
Our MIssion
Our mission is to empower taxi, limo, tow, and NEMT businesses with dependable, cost-effective, and professional virtual dispatch and call center services. We aim to ensure every call is answered promptly, every trip is dispatched accurately, and every customer interaction reflects the highest level of service. By combining skilled dispatch professionals with clear communication and modern technology, we help transportation companies operate efficiently, reduce missed opportunities, and deliver exceptional customer experiences.
Our Commitment
At Virtual Assistant Service Call Center, we are committed to clear communication, dependable service, and long-term partnerships. We understand that your dispatch center is the heart of your business. That’s why we treat every call as if it were our own company on the line.
We don’t just answer phones, we help you build stronger customer relationships, protect your reputation, and grow your transportation business with confidence.
What We Do
Virtual Assistant Service Call Center provides end-to-end dispatch and call handling services, including:
Taxi and ride dispatch
Limo and airport transfer coordination
Tow truck dispatch and call routing
NEMT scheduling and trip management
Inbound and outbound call handling
Customer support and booking management
Overflow and after-hours dispatch services
Our virtual model allows businesses to reduce overhead costs while maintaining high service quality. You get a professional dispatch team without the expense of hiring, training, and managing in-house staff.
Team
Meet Our Great Team
Numair Ali
CEO & Founder
Yanna
General Manager
Nathan Marshall
Customer Support
Bella Austin
Telemarketing
Why Choose Virtual Assistant Service Call Center
What sets us apart is our personalized approach. We don’t believe in one-size-fits-all solutions. Every client receives a customized dispatch workflow aligned with their business model, service area, and call volume.
Key benefits of working with us include:
24/7 or scheduled dispatch availability
Experienced, industry-trained virtual dispatchers
Reduced operational and staffing costs
Scalable support as your business grows
Improved customer satisfaction and call response rates
Seamless integration with your existing systems
We act as your behind-the-scenes operations partner—focused on efficiency, accuracy, and customer trust.
Services:
Dispatch Services
Back Office Services
Virtual Assistant Services
Contact US
CONTACT USVA CALL CENTER HOUSE
63 Ponderosa Crescent London,Ontario CA
Email: info@virtualassistantservicecallcenter.com